FAQs

General Questions

  1. What is NoLimitMotion™?
    NoLimitMotion™ is an online store specializing in wellness and recovery tools designed to enhance physical well-being. Our product range includes the Thermo-Core Wrap, Ultra-Motion Max Bar, and Recovery Chamber, all aimed at improving recovery, relieving muscle tension, and supporting active lifestyles.

  2. How can NoLimitMotion™ products benefit me?
    Our products are curated to aid in physical recovery and performance. Whether you’re looking to reduce muscle soreness, improve circulation, or relieve tension, our tools are designed to enhance relaxation and support post-exercise recovery, helping you live and move without limits.

  3. Who can benefit from NoLimitMotion™ products?
    Our products are suitable for anyone seeking to improve their physical wellness and recovery, including athletes, fitness enthusiasts, and individuals looking for relief from muscle soreness, tension, or stress.

Shipping and Orders

  1. Where do you ship to?
    We currently ship to all countries worldwide.

  2. How long does shipping take?
    Once your order is processed, delivery time for all products is estimated to be 10-15 business days, depending on your location.

  3. How much does shipping cost?
    We offer complimentary shipping on all orders.

  4. How can I track my order?
    Currently, tracking is unavailable. For updates, please email us at info@nolimitmotion.com.

  5. Are there any customs or import fees?
    For international orders, all customs, duties, and taxes are the customer’s responsibility.

  6. Who is responsible if my order is delayed or damaged in transit?
    Once your order is shipped, NoLimitMotion™ is not liable for any delays or damages during transit; responsibility transfers to the shipping provider. However, if your order is significantly delayed or arrives damaged, please contact us for assistance.

Returns and Refunds

  1. What is your return policy?
    We offer a 30-day return policy on all products if they are undamaged and in their original packaging. For defective items, you are eligible for an immediate refund.

  2. How do I initiate a return?
    To start a return, please email info@nolimitmotion.com with your order number and details. If the item is defective, include photos of the issue.

  3. Who pays for return shipping?
    Customers are responsible for all return shipping costs, regardless of the reason for return.

  4. How long does it take to process a refund?
    Refunds are processed once we receive and inspect the returned item. Allow 5-10 business days for the refund to appear in your original payment method, depending on your bank or card provider.

  5. Can I cancel my order?
    Yes, you can cancel your order. Any associated costs for reversing the order will be deducted from your refund. Contact us at info@nolimitmotion.com as soon as possible if you wish to cancel.

  6. Do you offer exchanges?
    We do not offer exchanges. For defective items, please request a return and refund.

  7. What if I haven't received my refund?
    If your refund hasn’t appeared after 10-15 business days, please contact us at info@nolimitmotion.com for assistance.

Payments and Billing

  1. What payment methods do you accept?
    We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

  2. Is my payment information secure?
    Yes, we use SSL encryption to protect your payment information and ensure a secure shopping experience. We do not share your personal and payment details with third parties.

  3. When will I be charged for my order?
    You will be charged at the time of purchase. A confirmation email will be sent once your payment is successfully processed.

Customer Support

  1. How can I contact customer support?
    For any questions or concerns, please email us at info@nolimitmotion.com. We strive to respond within 24-48 hours.

  2. What are your customer service hours?
    Our customer service team is available Monday through Friday, from 9 AM to 6 PM (local time).
TRANSFORMING PAIN INTO POWER- THE NOLIMITMOTION WAY

WHY ARE WE HERE?

Born from frustration with ineffective therapies, NoLimitMotion was created by a team who felt misunderstood and knew there had to be a better way. We set out to build a system anyone can use to address posture issues, muscle imbalances, and more—all from home. We know true recovery happens after hard work, and our products are designed to support you every step of the way.

OUR SHARED MISSION

Our team knows firsthand the frustration of failed treatments. Together, we’ve created a brand built by people who believe in self-rehabilitation. We aim to make effective recovery accessible, empowering you to overcome pain and regain strength without relying on expensive, ineffective methods.

OUR TEAM

At NoLimitMotion, we are a team united by a common mission: to transform pain into power. After years of frustration with ineffective treatments and the feeling of being misunderstood, we set out to create a DIY recovery system that empowers you to take control of your physical health and well-being.

FOUNDER & VISIONARY

Marcus "M.J" Wright

Marcus is the visionary who founded NoLimitMotion, determined to create a system that transforms pain into power. His leadership shapes the company's mission to empower individuals to take control of their physical well-being.

FOUNDER & VISIONARY

Marcus "M.J" Wright

Marcus is the visionary who founded NoLimitMotion, determined to create a system that transforms pain into power. His leadership shapes the company's mission to empower individuals to take control of their physical well-being.

HEAD OF PRODUCT DEVELOPMENT

Dr. Emily Carter

Emily is the creative force behind NoLimitMotion’s products. She develops innovative recovery tools designed to empower users to correct posture and muscle imbalances.

HEAD OF PRODUCT DEVELOPMENT

Dr. Emily Carter

Emily is the creative force behind NoLimitMotion’s products. She develops innovative recovery tools designed to empower users to correct posture and muscle imbalances.

CUSTOMER SUCCESS LEAD

Jason Lee

Jason leads customer success, ensuring that NoLimitMotion users have the support and guidance needed to achieve their recovery goals with confidence.

CUSTOMER SUCCESS LEAD

Jason Lee

Jason leads customer success, ensuring that NoLimitMotion users have the support and guidance needed to achieve their recovery goals with confidence.

EMPOWERING YOU TO LIVE WITHOUT LIMITS

We understand the challenges of recovery because we’ve been there ourselves. NoLimitMotion is more than just a brand—it’s a movement toward self-empowerment and resilience. With the right tools, mindset, and support, you can overcome any physical challenge and regain the strength to live without limits. Join us on this journey to transform your pain into power.